Public Announcement Based on the Act on the Protection of Personal Information

We hereby announce the following matters based on the Act on the Protection of Personal Information (“Personal Information Protection Act”).

1. Announcement of the Purpose of Use of Personal Information and Retained Personal Data

(1) Purpose of Use of Personal Information and Retained Personal Data
We only use personal information for the following purposes:

Types of Personal Information Purpose of Use
Personal information on applicants, etc. for gift/sample campaigns and questionnaires
  • ・To send/provide prizes, etc.
  • ・To develop better products and services
  • ・To improve and enhance products and services targeted by questionnaires, etc.
  • ・To appropriately and smoothly handle other contact with applicants
Personal information on monitors asked to evaluate new products, etc.
  • ・To develop better products and services
  • ・To investigate and analyze consumer, etc. awareness and actual conditions
  • ・To make necessary contact for investigations
  • ・To appropriately and smoothly handle other contact with monitors
Personal information on mail order customers, etc.
  • ・To accept orders, ship, process payment and handle products and services
  • ・To provide notifications regarding the above-stated products, etc.
  • ・To respond to inquiries
  • ・To provide after-sales services, etc.
  • ・To provide information on campaigns, products and services
  • ・To develop better products and services by conducting market research, analyzing data and conducting questionnaires
  • ・To accept applications to monitor new products
  • ・To verify the identity of customers and representatives
  • ・To appropriately and smoothly handle other contact with customers, etc.
Personal information on members, etc. of sites operated on our website
  • ・To provide email distribution and other services specified on each site
  • ・To send/provide prizes, etc.
  • ・To develop better products and services
  • ・To appropriately and smoothly handle other contact with members, etc.
Personal information on participants in events and seminars, etc. we host or co-host
  • ・To provide information on events and seminars, etc.
  • ・To conduct research to provide better events and seminars, etc.
  • ・To develop better products and services
  • ・To appropriately and smoothly handle other contact with participants
Personal information on persons who submit inquiries and consultations, etc.
  • ・To appropriately respond to inquiries and consultations, etc.
  • ・To request cooperation with consultation response satisfaction questionnaires, etc.
  • ・To develop better products and services
  • ・To appropriately and smoothly handle other contact with persons who submit requests or complaints, etc.
Personal information on persons who submit personal information disclosure requests or complaints
  • ・To conduct investigations to respond to requests and complaints, etc.
  • ・To verify the identity of individuals and representatives
  • ・To send responses and make necessary contact
  • ・To appropriately and smoothly handle other contact with persons who submit requests or complaints, etc.
Personal information on shareholders
  • ・To manage shareholders as set forth in the Companies Act, etc. and provide various information to shareholders
  • ・To provide appropriate information on the state of the company
  • ・To appropriately and smoothly handle other contact with shareholders
Personal information on business partners and related parties, etc.
  • ・To provide information on campaigns, products and services
  • ・To make contact for business purposes
  • ・To appropriately and smoothly handle other contact with business partners and related parties, etc.
Personal information on persons seeking employment
  • ・To screen applicants
  • ・To manage employment offers
  • ・To disseminate information to promote recruitment activities
  • ・To contact persons seeking employment
  • ・To appropriately and smoothly handle other contact with persons seeking employment
Personal information on former employees
  • ・To make necessary contact for work purposes such as informing of OB events
  • ・To provide appropriate information on the state of the company
  • ・To appropriately and smoothly handle other contact with former employees
Personal information on employees
  • ・To manage labor
  • ・To contact regarding duties
  • ・To contact in emergencies
  • ・To appropriately and smoothly handle other contact with employees

(2) Joint Use
We use personal information in online sales of Group companies jointly in accordance with the following.

Types of personal information used jointly Purpose of joint use Scope of joint users Administrator
Name, address, age, sex, telephone number, e-mail address of persons making inquiries or consultations, contents of said inquiries or consultations, etc.
  • ・To develop better products and services
  • ・To present products and services, to request cooperation with questionnaires, etc.
  • ・To respond appropriately to inquiries, consultations, etc.
  • ・Takara Shuzo Co., Ltd.
  • ・Takara Bio Inc.
  • ・Luc Corporation, Ltd.
Takara Holdings Inc.
Company name (trade name), address, affiliation, post,name, telephone number, e-mail address, etc. of business partner
  • ・To present, send, and provide new products and services
  • ・To provide information necessary for business, etc.
  • ・Takara Shuzo Co., Ltd.
  • ・Takara Bio Inc.
  • ・Luc Corporation, Ltd.
Takara Holdings Inc.
Name, address, telephone number, e-mail address of persons requesting disclosure of personal information, making complaints, etc., and contents of said requests or complaints
  • ・To investigate how to respond to the request/complaint
  • ・To confirm the identity of the person concerned or their proxy
  • ・To send a response and make the necessary contacts
  • ・Takara Shuzo Co., Ltd.
  • ・Takara Bio Inc.
  • ・Luc Corporation, Ltd.
Takara Holdings Inc.
Company name, address, affiliation, post, name, telephone number, e-mail address, requested sample name, other uses, etc. of a person requesting a sample, etc.
  • ・To send the sample, etc.
  • ・To promote product sales
  • ・Takara Shuzo Co., Ltd.
  • ・Takara Bio Inc.
  • ・Luc Corporation, Ltd.
  • ・Takara Butsuryu System Co., Ltd.
Takara Holdings Inc.

2. Inquiries from customers, etc. registered in the members’ site

For inquiries about changes to registered contents for the following, stoppage of services, etc., please go through the appropriate contact point.

【List of Contact Points for Inquiries】

・Takara Shuzo Online Shop (Takara Shuzo Co., Ltd.)
・Maison Luc (Luc Corporation, Ltd.)

3. Inquiries from other customers, etc.

If you know the contact telephone number or e-mail address of the person in charge at Takara who holds your personal information, please contact that person directly.
If you do not know, or if you are uncertain as to whether we hold any of your personal information, please use the following procedures, choosing the appropriate one for your request.

4. Procedures to request notification or disclosure of purpose of use

See here